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Mid-level metro transport operations role at a well-known firm creates high applicant competition.
Requires transport management experience specifically in BPO, limiting cross-industry transferability.
Explicit 3–5 years transport management in BPO requirement enforces strict candidate filtering.
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Manage end-to-end transport operations including vehicle dispatch, staff boarding verification, and transport start/end logging.
Maintain a 24/7 transport helpdesk for call logging, query resolution, and incident reporting including speeding and other issues.
Collaborate with internal teams and vendor supervisors; prepare and analyze daily, weekly, and monthly transport reports and handle transport work orders with unique reference numbers.
Graduate in any discipline.
3 to 5 years of experience in transport management within a BPO setting.
On-site work location: Chennai, Tamil Nadu, India.
Scheduled work hours: 48 hours weekly.
Experience working in BPO environments with transport service focus, indicating familiarity with high-volume, time-sensitive operations.
Detail-oriented and highly organized to ensure strict adherence to transport schedules and accurate logging.
Strong analytical skills to prepare and maintain comprehensive transport reports and support continuous improvement programs.