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Tier-1 employer, mid-level generalist facilities role in Pune with broad requirements, high competitive density.
Facilities management skills transfer across industries but require FM and safety domain experience, so medium sensitivity.
Explicit 3–5 years facilities experience and client-facing SLA requirements make shortlisting moderately strict.
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Oversee day-to-day operations of facility’s soft services including housekeeping, pantry, and office boy services, ensuring administrative functions and client service contracts are managed effectively.
Maintain supplies and manage stock related to housekeeping and pantry consumables; monitor and report daily manpower, attendance (biometrics), and facility issues.
Conduct routine service audits, handle emergency procedures, crisis management, and ensure compliance with health and safety standards, aiming to meet key performance indicators (KPIs) and service level agreements (SLAs).
Bachelor’s degree or diploma in Hotel Management or Graduate with Building Management experience.
3 to 5 years of facilities management experience, specifically in facility/building/property operations.
Strong knowledge of occupational safety and client-centric operations.
Location requirement: On-site in Pune, Maharashtra.
Experienced in managing facilities soft services and coordinating multiple teams while maintaining operational efficiency and compliance.
Proficient in using client-specific applications, generating reports, and driving continuous improvement initiatives aligned with KPIs and SLAs.
Demonstrates strong customer service orientation and ability to handle client interactions at various levels including managers and directors.