





Popular HRBP title, metro Bangalore location, and broad skillset requirements drive high applicant competition.
HR fundamentals are transferable, but GCC/CCaaS and US/UK exposure require industry-specific experience.
Explicit 7+ years requirement and preferred GCC/IT services experience increase screening rigor.
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Own the end-to-end people strategy aligned with business growth for CCaaS, GCC, and ODC units.
Lead talent acquisition, employer branding, workforce planning, performance management, and employee engagement.
Advise leadership on organizational design, change management, and use HR analytics to improve effectiveness.
7+ years of progressive HR experience in IT Services, GCC, BPO, CCaaS, or Technology organizations.
Strong understanding of US/UK business culture with experience supporting global teams.
Experience in full HR lifecycle: talent acquisition, employer branding, employee experience, performance management, learning & development, and employee engagement.
Work from Bangalore office (onsite location requirement).
Strategic HR leader with a global-first mindset, focused on leveraging culture as a competitive business advantage.
Experienced in building high-performance, values-driven cultures in fast-growing, global technology or service organizations.
Comfortable taking ownership in a dynamic, fast-paced environment with proven business partnering and stakeholder management skills.