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Strong financial-brand and metro location but senior niche VoIP specialization reduces candidate density.
Role requires niche enterprise voice and compliance experience, limiting cross-industry transferability.
Multiple mandatory telecom, SBC, Teams, and financial-services governance requirements create stringent filtering.
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Lead delivery and operational support for global multimedia and voice product portfolio including Teams Telephony, SBC, Zoom, and other collaboration tools.
Drive cross-functional and cross-regional projects coordinating with global stakeholders across India, Europe, and APAC.
Provide ITIL-based incident, problem, change, and capacity management ensuring reliable multimedia communications infrastructure.
Bachelor's degree in IT or closely related field.
8+ years of VoIP experience with proven large scale voice and multimedia project delivery.
Technical expertise in AudioCodes SBC, Microsoft Teams Telephony, Verint Compliance Recording, BT IP Trade, and enterprise conferencing solutions (Teams, Zoom).
Experience with network & security fundamentals (TCP/IP, RTP, codecs), cloud platforms (Azure or AWS), and CI/CD automation (PowerShell, Python, Terraform, Jenkins).
Experienced technical leader capable of managing complex global multimedia infrastructure projects with significant cross-regional coordination.
Operates with strong ITIL operational discipline in a financial services environment supporting regulatory compliance and governance.
Technically versatile with deep voice, telephony, cloud, and automation skills fitting rapid technology evolution in enterprise collaboration services.