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Tier-1 bank brand plus a broad, generalist operations role increases candidate competition.
Role requires banking operations, compliance and cross-border expertise, making transfers across industries difficult.
Explicit 2-year banking operations experience requirement and compliance controls make shortlisting highly strict.
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Manage cross border banking proposition and client lifecycle to enhance the NRI customer base and experience in Indian Market (INM).
Drive business metrics and delivery through branches, contact centers, and relationship managers by working closely with overseas HSBC entities.
Ensure compliance with cross border frameworks and local regulations, manage operational control, audits, portfolio analytics, and stakeholder management globally and locally.
Bachelor's degree (BCOM, BA/BS) or Master's (MBA).
Minimum 2 years of relevant work experience.
Proficient in Excel and operational banking knowledge (1 year).
Work Experience Required: Minimum 2 years of relevant experience.
Experience in international banking, particularly focused on the NRI (Non-Resident Indian) business and cross border banking propositions.
Strong stakeholder management skills across global and local teams, including compliance and operations.
Ability to manage client lifecycle, compliance audits, and drive business metrics across multiple channels.