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Niche branch-operations role, non-metro location and lower-brand bank reduce applicant competition.
Banking-specific KYC/AML, audit, and branch controls require industry-specific experience.
Explicit 3–9 years branch-operations requirement plus mandatory compliance experience raises screening rigor.
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Manage end-to-end daily branch operations including cash handling, clearing, account opening, and service request processing.
Ensure compliance with KYC/AML, RBI guidelines, audit norms, and maintain records for audits and inspections.
Collaborate with sales and service teams to monitor service metrics, implement corrective actions, cross-sell financial products, and train frontline staff on compliance and process updates.
3 to 9 years of experience in branch operations.
Graduate degree required.
Banking certifications preferred; specifically JAIIB/CAIIB preferred but not mandatory.
Not explicitly mentioned: notice period or strict location requirement, except 'Sadar' in title likely location.
Experienced in branch operation controls with a track record of maintaining audit compliance and KYC accuracy.
Capable of managing multiple operational processes including cash, vault, ATM, locker, and reconciliation effectively.
Comfortable driving cross-selling initiatives and training frontline staff on process enhancements and regulatory requirements.