Back
Generalist operations role, metro location, and broad skillset attract many qualified applicants.
Operations, reporting, and customer-service skills are broadly transferable across sectors.
Explicit 2–4 years requirement plus advanced Excel, ticketing, and shift availability enforce strict filters.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Manage client onboarding/offboarding and verify documentation to ensure smooth transitions.
Perform end-to-end operational tasks including data entry, case monitoring, and documentation management maintaining accuracy and timeliness.
Prepare and maintain reports using advanced Excel skills; respond to client queries via multiple channels using ticketing platforms and ensure high client satisfaction.
2-4 years experience in operations, reporting, and customer service within a process-driven or service-oriented environment.
Proficiency in Microsoft Excel including Pivot Tables, VLOOKUP, and basic macros.
Experience with ticketing tools such as Zendesk or Freshdesk.
Bachelor’s Degree or above; willingness to work night/rotational shifts.
Experienced in blended operations and customer service roles requiring multitasking under tight deadlines.
Skilled in collaborating with cross-functional teams including legal, finance, and account management.
Comfortable handling large volumes of data with a strong attention to detail and process adherence.