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Known enterprise brand, metro location, and mid-level experience increase candidate density despite niche mainframe skill.
Role demands mainframe/iSeries expertise and production operations, limiting cross-industry transferability.
Explicit years, mandatory mainframe operations skills and Sev1 incident leadership make filters highly stringent.
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Lead and manage daily mainframe batch/console and iSeries operations ensuring adequate shift coverage and operational governance.
Provide technical guidance and operational leadership, including managing Sev1/Sev2 incidents and leading SWAT calls until resolution.
Coordinate staffing, scheduling, and conduct operational status meetings and change management calls to maintain production environment stability.
3 to 4 years of experience in iSeries mainframe operations, batch processing, and console operations.
Experience with ITSM/Remedy ticketing systems, SLA management, and production environment incident handling.
Proven ability to manage 24x7 operations teams and lead high-severity incident resolution.
Work Experience Required: 3 to 4 years in relevant mainframe and iSeries operational roles.
Experienced in managing geographically distributed operational teams with strong stakeholder communication skills.
Strong troubleshooting and problem resolution expertise in mainframe, infrastructure, and enterprise production environments.
Skilled in operational governance, incident management, and driving continuous service improvement initiatives.