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Niche Salesforce specialization and required certifications reduce applicant density despite mid-level seniority.
Salesforce platform expertise and required certifications make skills less transferable across industries.
Mandatory Salesforce certifications, 5+ years platform experience, and specific Apex/LWC/integration skills enforce strict filters.
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Design, develop, test, and deploy scalable Salesforce Service Cloud solutions, including Apex, LWC, Visualforce, and API integrations.
Lead end-to-end implementation of Service Cloud features such as Case Management, Omni-Channel, Knowledge Base, and CTI integrations.
Conduct code reviews, mentor junior developers, and maintain technical documentation to ensure adherence to best practices and high-quality deliverables.
Bachelor's degree in Computer Science, IT, Engineering, or related field (or equivalent experience).
5+ years of hands-on Salesforce development experience with proficiency in Apex, Lightning Web Components, SOQL/SOSL, Visualforce, and Salesforce Service Cloud configuration.
Active Salesforce Certified Platform Developer I and Certified Service Cloud Consultant certifications.
Experience with REST/SOAP API integrations, Salesforce declarative tools, web technologies (HTML, CSS, JavaScript), source control (Git), and deployment tools (Salesforce DX or Copado).
Experienced in leading and executing Salesforce Service Cloud projects in fast-paced enterprise environments, managing complex multi-cloud orgs.
Strong ability to translate business requirements into scalable technical solutions and communicate technical concepts across teams.
Familiarity with advanced Salesforce features (such as Einstein AI, MuleSoft integrations, DevSecOps, Salesforce Shield) and healthcare or life sciences industry experience is a plus.