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Mid-level metro KAM role with broad skills and common title increases candidate competition.
Account management skills are transferable, but cybersecurity domain knowledge moderately limits cross-industry fit.
Explicit 4-8 years requirement plus client-management expectations yields medium strictness.
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Own responsibility for managing and nurturing relationships with designated key client accounts to ensure satisfaction and retention.
Act as the primary liaison between clients and internal teams, coordinating to deliver tailored cybersecurity solutions.
Drive account growth through renewals, upselling, and cross-selling by closely monitoring account performance and client needs.
4-8 years of work experience in account management or related client-facing roles.
Location requirement: Mumbai.
Strong verbal and written communication skills mandatory.
Experience in managing multiple accounts and coordinating across teams.
Experienced in client relationship management within technology or cybersecurity domains, given the company's industry focus.
Able to effectively balance multiple client accounts while ensuring delivery and satisfaction across teams.
Skilled in identifying growth opportunities within accounts, showing a strategic approach to customer retention and revenue expansion.