Back
Strong Tier-1 brand and Bangalore metro increase applicant density despite niche ServiceNow specialization.
ServiceNow platform specialization limits cross-industry transferability; domain knowledge is important.
Explicit 1–2 years ServiceNow experience and platform skills make screening fairly strict.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Provide L1 and/or L2 production support for ServiceNow including incident triage and resolution within SLA/SLO targets.
Support platform initiatives such as upgrades, health checks, system performance monitoring, integrations, and release & deployment validations.
Conduct root cause analysis on recurring issues, maintain technical documentation, and contribute to AI/AIOps automation efforts to improve platform resilience.
Bachelor's or master's degree in computer science, technology, or equivalent.
1 to 2 years of industry experience with ServiceNow Development.
Proficiency in programming languages and solid understanding of software design and SDLC.
Excellent communication skills and analytical problem-solving capabilities.
Experienced in ServiceNow technical development and support lifecycle within an enterprise environment.
Capable of working in a structured development and support model including incident/problem management and agile scrum ceremonies.
Willing to undergo professional training and certification in ServiceNow development, software quality engineering, and automation tools such as Selenium or Playwright.