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Known professional services employer plus mid-level generalist role increases competition.
Skills are broadly transferable across industries but consulting/GCC experience preferred.
Explicit 4–7 year requirement and advanced Excel/PowerPoint skills tighten shortlisting.
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Provide operational support across engagement lifecycle including proposal, billing, contracts, and data maintenance.
Maintain accuracy and integrity of data in internal systems like D365, Workday, Icertis, and SharePoint to support reporting and compliance.
Coordinate administrative tasks for client service teams and collaborate with stakeholders to resolve operational issues ensuring timely execution.
Bachelor’s degree required; BBA, B.Com, or equivalent Indian/international degree. MBA/MCom preferred.
4–7 years of experience in business operations, administrative support, or shared services, preferably in professional services, consulting, or GCC environment.
Advanced proficiency in Microsoft Excel (pivot tables, lookups, formulas, data analysis) and strong knowledge of PowerPoint.
Ability to handle confidential information and work effectively across cultures and geographies.
Experienced in supporting global business units with ability to manage multiple priorities under deadlines in a professional services environment.
Strong technical skills with enterprise systems and ability to work remotely across time zones with stakeholders.
Detail-oriented with demonstrated capability to improve processes including use of AI tools like ChatGPT to enhance efficiency.