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Tier-1 employer and metro role, but niche SuccessFactors specialization reduces applicant pool.
Requires deep SuccessFactors/HCM expertise, limiting transferability across industries.
Explicit 7–9 years, SuccessFactors certification, and 5+ years domain experience required.
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Manage and execute global incident management and service requests for SAP SuccessFactors Employee Central within HR Operations.
Lead configuration design, security execution, and change control board activities related to HR systems including reorganizations, acquisitions, and annual process updates.
Maintain configuration and security documentation, conduct release testing support, and deliver global system metrics and status reports to senior leadership.
Bachelor's degree required, preferably in IT or Human Resources.
7-9 years total experience with at least 5 years in SAP SuccessFactors system implementation and support.
SuccessFactors certification mandatory.
Experience in global large-scale HCM ERP/Cloud systems implementations and detailed system configuration, specifically SuccessFactors Employee Central or SAP HCM.
Senior professional with proven ability to lead complex SAP SuccessFactors Employee Central configurations and security operations in a global environment.
Experienced in collaborating across HR, IT, and integration teams to resolve escalations and optimize system solutions.
Demonstrated skill in managing multiple projects concurrently within fast-paced, multi-stakeholder settings with strong attention to detail.