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Senior technical delivery role with broad tooling and stakeholder skills at a recognizable firm, yielding moderate competition.
Requires specialized ITIL and infrastructure delivery experience, moderately limiting cross-industry transferability.
Explicit 8-12 year requirement plus certifications and enterprise infrastructure experience make shortlisting highly strict.
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Lead end-to-end delivery of complex IT infrastructure projects ensuring technical feasibility and operational stability.
Serve as primary liaison between business stakeholders and engineering teams to translate requirements and technical constraints.
Manage service transition to operations including Change Advisory Board processes, risk mitigation, documentation, and support team readiness.
8-12 years overall experience with at least 5-8 years in Infrastructure Delivery Manager or similar technical leadership role.
Certifications in PMP, PRINCE2, or CSM required; ITIL v3/v4 certification highly preferred.
Proven experience managing infrastructure or software deployments in high-availability, enterprise environments.
Proficient in Agile (Scrum/Kanban) and Waterfall methodologies; strong knowledge of ITIL service transition and change management.
Comfortably translates between technical teams and business stakeholders, explaining technical details and business impacts effectively.
Focuses on production stability and operational support readiness, prioritizing sustainable solutions over just delivery deadlines.
Balances pragmatism in planning, distinguishing between necessary minimal viable product and over-engineering to maintain project momentum and quality.