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Strong employer brand, metro location, and a common Scrum Master title increase candidate competition significantly.
Agile/Scrum skills transfer across industries, but contact-center and banking domain experience increases fit sensitivity.
Explicit years (6+/8+), mandatory CSM/SAFe certification and people/vendor management make filters strict.
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Lead and manage Agile scrum/Kanban teams delivering Strategic Initiatives supporting Global Operations Initiatives & Technologies.
Collaborate with product owners, engineering, business stakeholders, and ART leadership to deliver innovative, prioritized Digital First initiatives.
Oversee Agile ceremonies, sprint planning, backlog refinement, and ensure timely, quality delivery aligning with automation strategy.
Bachelor's degree in any discipline with 6+ years overall experience OR 8+ years overall experience without degree.
Minimum 3 years experience in developing and implementing information systems.
Must be CSM/SAFe certified.
Work timing requires availability 06:00 AM – 11:30 AM US Eastern Time partially (India 2:00 PM to 11:00 PM IST).
Experienced in leading multiple cross-functional Agile teams using Scrum and SAFe methodologies in large organizations.
Proven ability to manage projects within banking and financial services or similar sectors, with strong stakeholder management skills.
Skilled at conflict resolution, driving delivery predictability, and enabling autonomous, continuously improving Agile teams.