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Tier-1 brand, mid-level metro role but niche OpenLink/commodities expertise reduces applicant density.
Front-office commodities trading and OpenLink Endur specialization yields high background sensitivity across industries.
Explicit 6+ years requirement plus mandatory OpenLink Endur, SQL, Linux, monitoring and scheduling skills increases shortlisting strictness.
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Provide day-to-day production support for Commodities trading platforms and related downstream applications, ensuring platform stability and SLA adherence.
Drive incident resolution including root cause analysis, problem management, and permanent remediation for systems like OpenLink Endur, Market Data, and integration services.
Lead operational excellence initiatives to improve automation, resiliency, and reduce manual effort while mentoring junior analysts and coordinating across Traders, Business, Development, and Infrastructure teams.
6+ years hands-on Application Support experience in Investment Banking, Capital Markets, or Commodities environments.
Strong knowledge of Commodities markets/products (Oil, Gas, Power, Metals, Agricultural) and experience supporting OpenLink Endur or similar ETRM platforms.
Proficiency in SQL (Oracle/SQL Server), Linux/Unix environments, scripting (Python, Shell), and monitoring tools like Geneos, Splunk, Grafana, or AppDynamics.
Bachelor's degree or equivalent experience.
Experienced in front office production support working directly with Traders and business stakeholders in high-pressure trading environments.
Technical expertise in trade lifecycle, risk management, PnL processes, and market data flows within Commodities trading platforms.
Demonstrates leadership in operational excellence, automation, and cross-functional collaboration including mentoring junior staff and coordinating multiple global teams.