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Specialized payments operations role requiring RBI/PPI expertise reduces applicant competition significantly.
Requires specialized payment rail, escrow, and regulatory experience, limiting cross-industry transferability.
Explicit 6–9 years payments ops, RBI compliance, reconciliation and fraud experience creates highly selective hiring filters.
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Own end-to-end payment processing lifecycle, reconciliation, and settlement across multiple payment modes (UPI, cards, net banking, wallets, NACH).
Lead fraud monitoring, dispute management, refunds, and chargebacks ensuring compliance with RBI mandates and timely resolution.
Serve as the key operational liaison with payment partners, banks, NPCI, managing SLAs and operational escalations.
6–9 years of experience in payment operations at a payment aggregator, gateway, bank, or fintech.
Bachelor's or Master's degree in Finance, Commerce, Business Administration, or related field.
Deep expertise in Indian payment rails (UPI, IMPS, NEFT, RTGS, cards, net banking, NACH) and end-to-end settlement reconciliation including chargebacks.
Knowledge of RBI PA Master Directions, NPCI guidelines, and nodal/escrow account operations.
Experienced operator with strong analytical skills to manage complex reconciliation and fraud monitoring workflows with high accuracy.
Familiarity with payment ecosystem stakeholders and operational processes at scale, including settlement cycles and dispute resolution.
Comfortable handling multi-party coordination (banks, NPCI, card networks, vendors) and driving automation/operational efficiency.