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Niche RBI PA and POS expertise reduces candidate pool despite mid-level seniority.
Role requires payments-specific RBI PA knowledge and POS experience, limiting cross-industry transferability.
Explicit 6–9 years plus mandatory RBI PA/regulatory and merchant operations experience create strict filters.
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Own end-to-end merchant lifecycle for RBI-licensed Payment Aggregator platform including onboarding, underwriting, account management, and payments.
Manage high-risk merchant reviews, enhanced due diligence, and compliance with RBI guidelines to ensure regulatory adherence and platform trust.
Oversee sound box/POS terminal operations and merchant payment disbursement process including settlements, queries, and coordination with Finance and product teams.
6–9 years experience in merchant operations, onboarding, or partnerships at a payment aggregator, payment gateway, or fintech company.
Bachelor's or Master's degree in Business Administration, Commerce, Finance, or related field.
Thorough knowledge of RBI PA Master Directions 2020, KYC/KYB norms, underwriting standards, AML/CFT guidelines, and risk-based onboarding.
Experience managing POS/sound box terminal operations and proficiency in CRM platforms and operational reporting tools.
Experienced operator in regulated payment aggregator environment with strategic ownership of merchant onboarding, underwriting, and lifecycle management.
Strong process and project management skills with proven ability to design and improve onboarding and monitoring workflows.
Comfortable managing cross-functional coordination including compliance, finance, product, and customer support teams focused on operational efficiency and compliance.