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Metro Hyderabad, entry HR-tech role with common Workday/ServiceNow skills, moderate applicant competition.
Workday and ServiceNow experience transfers across industries, making candidate backgrounds broadly applicable.
Mandatory HR-tech experience, Workday/ServiceNow familiarity and GDPR knowledge create moderately strict filters.
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Provide day-to-day support for People Technology systems including Workday, ServiceNow HRSD, and Peakon, handling queries and delivering system-based solutions.
Maintain accurate system data, support operational processes like EIB execution and service request processing, ensuring adherence to controls and SLAs.
Contribute to knowledge management, assist in User Acceptance Testing (UAT), and identify opportunities for system and process improvements.
1-2 years experience in HR technology, systems support, or related operational support role.
Experience with case or ticket management systems (e.g. ServiceNow) and exposure to UAT and regression testing.
Basic understanding of HR systems, data structures, and GDPR compliance.
Work Location: Hyderabad, India; Employment Type: Full Time; Notice period: Not explicitly mentioned in the JD.
Operationally focused with strong attention to detail and experience in maintaining data integrity and audit-ready documentation.
Capable of triaging issues, escalating appropriately, and following established processes and system controls.
Experienced in customer service and stakeholder management within HR technology or related support environments.