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Tier-1 brand and metro location increase applicants, but niche ServiceNow ITOM skills reduce overall competition.
Role requires niche ServiceNow ITOM expertise, making cross-industry transfers difficult.
Explicit ServiceNow ITOM experience, JavaScript/Glide skills, and 3 years requirement make filters strict.
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Support, develop, and maintain ServiceNow IT Operations Management (ITOM) applications and integrations for cloud (AWS/Azure) and on-premises environments.
Customize and configure ServiceNow ITOM suite modules including Discovery, Service Mapping, CMDB, and CSDM; and develop workflows, business rules, scripts, and integrations.
Collaborate with cross-functional teams to ensure high-quality, maintainable code and resolve technical issues while maintaining best practices in a regulated setting.
Minimum 3 years as a ServiceNow Developer with hands-on experience in module development and scripting focused on ITOM solutions.
Strong knowledge of ServiceNow ITOM suite: Discovery, Service Mapping, CMDB, ITSM, and CSDM.
Proficiency in JavaScript and ServiceNow development tools, with experience following ITIL practices.
Role based in Gurgaon/Noida with hybrid work requiring at least three days in-office per week.
Experienced in configuring and customizing complex ServiceNow ITOM modules within cloud and on-premise environments.
Familiar with ITIL frameworks and skilled in developing scalable enterprise solutions in regulated industries like insurance or finance.
Comfortable working in collaborative, agile environments with exposure to CI/CD practices and automated testing frameworks in ServiceNow.