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Mid-level role with explicit 3–6 years and broad research skills increases competition despite no strong employer brand.
Core UX research skills transfer across industries but preference for social/community product experience raises sensitivity.
Explicit 3–6 years requirement, mandatory qualitative research expertise and tool familiarity create moderate candidate filtering.
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Lead and conduct qualitative and quantitative user research throughout the product lifecycle to identify user needs, evaluate experiences, and uncover behavioural insights.
Translate product questions into structured research plans and present findings that influence product strategy, design, and consumer platform evolution.
Collaborate cross-functionally with Product, Design, Engineering, Growth, and Data teams to integrate continuous research practices and maintain a research repository for ongoing decision-making.
3–6 years of experience in UX research, user research, design research, behavioural research, or related fields.
Strong expertise in qualitative research methods and working knowledge of quantitative approaches.
Experience conducting usability studies specifically for mobile or consumer-facing digital products.
Familiarity with research and analytics tools such as Maze, Dovetail, UserTesting, Mixpanel, Amplitude, Hotjar, or similar platforms.
Has demonstrated ability to uncover underlying user motivations beyond surface-level feedback, showing strong analytical thinking amidst incomplete or conflicting data.
Experience in fast-moving product environments working closely with designers, PMs, data analysts, and engineers to convert research into actionable product improvements.
Background or exposure to behavioural science, psychology, sociology, or human-computer interaction, ideally with experience researching social, community, networking, or marketplace products.