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Mid-level Bangalore role, generalist Trainer title, and broad skills requirements increase candidate competition.
Transferable L&D skills but preference for tech-services and distributed-team experience increases domain specificity.
Explicit 3+ years requirement and domain-specific L&D experience required.
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Design and deliver a scalable learning curriculum and onboarding program for the Operations team to meet Instawork's business objectives.
Collaborate with management to create training plans, develop modules, and facilitate training for new and continuing Operations staff.
Manage training effectiveness through process planning, reporting, and by establishing learner engagement and comprehension metrics.
3+ years experience leading and creating support training programs.
3+ years experience leading remote or diverse teams, preferably in technology services.
Experience with Content or Learning Management Systems (LMS) and training content creation.
Work Experience Required: 3+ years leading training programs and teams, especially in remote or technology service contexts.
Demonstrated ability managing long-term training projects and delivering ongoing performance reporting.
Experience collaborating with distributed, multi-timezone, multicultural teams.
Capability to engage learners using varied instructional strategies including presentation, facilitation, mentorship, and online/offline training methods.