Back
Tier-1 brand, metro Bengaluru, and a mid-level generalist security operations role increase applicant density.
Requires security operations and managed-services experience, moderately transferable across industries.
Moderate due to required security managed-services experience and ServiceNow preference, but no explicit years requirement.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Monitor and maintain client security infrastructure ensuring operational continuity and SLA adherence.
Investigate and resolve technical incidents at second-level support, handling client escalations and managing work queues.
Collaborate with teams to automate routine tasks, manage change processes, and contribute to incident trend analysis.
Experience handling managed security services and working knowledge of ServiceNow or similar ticketing tools.
Bachelor's degree or equivalent qualification in IT/Computing or relevant work experience.
Work Experience Required: Not explicitly mentioned in the JD.
Workplace Type: Hybrid working environment.
Comfortable working in a client-focused, multi-cultural team environment with strong communication skills.
Able to plan proactively, adapt to changing circumstances, and manage pressures effectively.
Experienced in collaborating with automation and operational teams to improve service delivery and efficiency.