





Mid-level Pune role at an established global firm with niche ServiceMax specialization reduces applicant density.
ServiceMax and Salesforce expertise transferable within enterprise applications but field-service specialization limits cross-industry fit.
Explicit multi-year Salesforce and ServiceMax experience plus technical admin skills enforce strict candidate filtering.
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Provide technical support and administration for Salesforce and ServiceMax systems, ensuring system reliability and data quality.
Troubleshoot and resolve user issues, system bugs, and performance problems in the ServiceMax environment within SLA timelines.
Collaborate with technical teams to implement system enhancements and eliminate recurring issues through testing and maintenance.
Bachelor’s degree in Computer Science, Information Systems, or related field.
Minimum 4 years of Salesforce implementation experience and at least 2 years of experience with ServiceMax application.
Strong knowledge of Salesforce/ServiceMax administration including security models, workflows, triggers, reports, and Data Loader tool.
Excellent English communication skills.
Experienced in Salesforce and ServiceMax system administration with a background in troubleshooting and performance optimization.
Familiar with ERP integrations and ETL tools like MuleSoft, with understanding of databases such as Oracle or SQL Server.
Comfortable working collaboratively with technical architects and delivery teams in a fast-paced, service-oriented environment.