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Metro location and recognizable global brand but specialized infra/ITIL focus limits broad applicant pool.
Infrastructure delivery and ITIL skills transfer across industries, but enterprise-scale experience favors regulated or large-tech environments.
Explicit 8–12 year requirement plus required certifications and enterprise infrastructure delivery experience tighten filters.
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Lead end-to-end delivery of complex IT infrastructure projects ensuring technical feasibility and operational stability.
Act as liaison translating between business stakeholders and engineering teams to align technical specifications with business goals.
Oversee service transition from project completion to live environment, managing change processes and ensuring seamless operational handover.
5-8 years experience in Infrastructure Delivery Management or similar technical lead roles.
Certification in PMP, PRINCE2, or CSM required; ITIL v3/v4 certification highly preferred.
Proven experience with Hybrid project methodologies (Agile and Waterfall) and ITIL-based Service Transition and Change Management.
Proficiency with project tracking tools such as Jira, Azure DevOps, or Confluence; strong technical literacy in cloud, API integration, virtualization, and database fundamentals.
Operates as a technical translator adept at communicating complex IT concepts to both technical teams and executive stakeholders.
Focuses on production stability and operational readiness over just delivery timelines, anticipating support challenges.
Balances quality with practicality, distinguishing essential deliverables from over-engineering to maintain project momentum.