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Tier-1 brand, metro location, mid-level generalist analytics/consulting role increases candidate competition.
Transformation, stakeholder and program management skills are moderately transferable across industries.
Explicit 3–4 years requirement plus business transformation and program management skills enforce moderate filtering.
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Act as internal consulting partner to Services business teams, identify operational pain-points and design solutions leveraging data and technology.
Develop and document processes including SOPs, system requirements, and user journey maps; lead implementation through program and change management.
Monitor process KPIs and drive continuous efficiency improvements via system enhancements, automation, or process changes.
3 to 4 years of work experience in business transformation or consulting roles.
Undergraduate or master's degree required.
Experience in business or digital transformation for B2B services organizations preferred.
Exposure to B2B sales processes, sales productivity tools (e.g., Salesforce), or data visualization platforms (e.g., Tableau) preferred but not mandatory.
Has demonstrated ability to handle unstructured business problems and apply first principles thinking to solve complex issues.
Experienced in project and stakeholder management in cross-functional environments.
Comfortable driving change and implementing new operating models in a services or B2B context.