Back
Tier-1 brand and metro location increase competition, but seniority and GSS niche limit candidate pool.
Requires global shared-services HR expertise and managerial experience, limiting cross-industry transfers.
Explicit 12+ years, managerial requirement, and GSS/global experience create strict hiring filters.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Manage and develop the HR Consultant execution pool, including performance management, coaching, and workload assignment.
Act as operational hub to triage work requests, manage team capacity, and escalate issues within the HR Consultant pool.
Drive continuous improvement in team operations, quality assurance, and execution of global HR programs such as performance, compensation, and talent review cycles.
12+ years of progressive HR experience with at least 4 years in a managerial role.
Experience managing a global HR team across major locations including India, Philippines, China, Poland, and Costa Rica.
Master’s degree in Human Resources, Business Administration, or related field; professional HR certification (e.g., SHRM-CP/SCP, PHR/SPHR) preferred.
Location requirement: On-site in Gurugram, India.
Experienced people manager with proven skills in coaching and developing HR professionals within a global shared services/BPO environment.
Operationally strong with a track record of improving processes and managing complex, large-scale global HR programs and transformational projects.
Comfortable partnering with Strategic HRBPs, guiding consultants through complex cases, and maintaining high-quality standards across a distributed global team.