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Senior, niche Dynamics CRM role reduces applicant density despite Bangalore metro location.
Dynamics 365, Power Platform, and enterprise integration focus makes background fit highly sensitive to platform experience.
Explicit 12–15 years and mandatory Dynamics/architecture/Azure/Power Platform skills create high shortlisting strictness.
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Own end-to-end Microsoft Dynamics CRM platform across Sales, Customer Service, and related modules with accountability for delivery and operational excellence.
Define and execute CRM strategy and roadmap aligned with business priorities and digital transformation initiatives, including global standardization and adoption.
Lead CRM enhancements, integrations, support operations, vendor management, and ensure alignment with enterprise architecture and security standards.
12–15 years of experience in global, multicultural, multi-location organizations with increasing responsibility.
At least 8 years of proven experience as a Solution Architect and Delivery Manager focused on Microsoft Dynamics CRM implementations.
Deep knowledge of Dynamics 365 architecture and customization via Power Platform tools; relevant certifications preferred.
Willingness to work in hybrid office environment and travel up to 5%; effective communication skills mandatory.
Experienced leader capable of managing both technical teams and vendor relationships across global deployments.
Strong expertise in Agile/Hybrid delivery models, integrations (RESTful APIs, Azure Logic Apps), and scalable enterprise solution design.
Comfortable working cross-functionally with business and IT stakeholders to translate complex needs into scalable CRM solutions.