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Moderate competition due to known brand and generalist operations role but non-metro location.
High because pest-control field operations skills and technician management are industry-specific and less transferable.
Moderate strictness due to required B.Sc and pest-management skills but no explicit years or certifications.
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Own and ensure service quality, technician capability, material readiness, and SOP compliance within assigned service areas through supervision, audits, and performance monitoring.
Conduct customer visits, surprise audits, and complaint resolution with root cause analysis to maintain operational standards and customer satisfaction.
Manage stock levels, technician development plans, grievance handling, and operational efficiency including material consumption and productivity tracking.
Minimum B.Sc. degree in Chemistry, Zoology, or Agriculture.
Prior experience in pest management or service operations preferred but not mandatory.
Proficiency in MS-Office / G-Suite required.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in pest control service operations or closely related service industries with technical knowledge of pest management processes and equipment.
Capable of hands-on supervision and quality control with strong analytical skills to resolve service delivery issues and ensure compliance.
Operates effectively as an individual contributor collaborating with internal sales and operations teams as well as external customers and representatives.