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Popular HR-generalist role, metro Noida, broad skills and known BPO brand raise applicant competition.
Role requires specific BPO HR experience and night-shift familiarity, limiting cross-industry transferability.
Mandatory BPO HR experience, explicit 1–2 year requirement and night-shift condition increase strictness.
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Lead employee and labor relations by addressing concerns, disciplinary and performance issues to ensure a positive work environment.
Manage end-to-end HR activities including onboarding, compliance with legal requirements, policy updates, and administration of employee satisfaction surveys.
Execute special HR projects involving data collection, analysis, reporting, and coordination with stakeholders to enhance employee and manager experience.
Mandatory BPO HR Generalist experience with comfort for night shifts.
Overall professional experience between 12 to 24 months.
Master’s degree or postgraduate degree in Human Resources.
International Call Center experience is highly preferred but not strictly mandatory.
Experienced in handling employee relations and labor issues within fast-paced BPO environments.
Skilled in data analysis, project coordination, and application of employment-related laws to support compliance and policy management.
Comfortable working night shifts and managing multi-stakeholder communication in an international service delivery context.