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Strong employer brand, metro location, and early-mid generalist title increase applicant competition despite tax specialization.
Requires specific sales tax compliance experience, limiting cross-industry transferability.
Explicit 2-4 years requirement plus mandatory sales tax compliance experience increases candidate filtering.
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Facilitate implementation of CCH SureTax® Managed Return Filing Service for client corporations by developing deep product and process knowledge.
Manage client monthly return filing services, acting as liaison between operations teams and clients to ensure timely, high-quality service delivery.
Provide exceptional customer service to maintain or increase customer satisfaction and software utilization by collaborating with customers and internal teams to resolve issues and deliver solutions.
2-4 years of experience with Sales Tax Compliance Process.
Bachelor's degree in BSc, BCA, or BCom.
Experience in client management and tax domain knowledge preferred but not strictly required.
Applicants must be willing to appear onsite as part of recruitment process; no AI assistance permitted during interviews.
Experienced in sales tax compliance with strong operational understanding of tax return filing processes.
Capable of coordinating across sales, operations, product management, and clients for issue resolution and process improvement.
Detail-oriented and comfortable working closely with offshore partners and internal teams to ensure accuracy and quality of monthly tax filings.