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Tier-1 employer, mid-level 5–8 year role in Bangalore increases applicant competition.
Dynamics 365 CRM expertise and healthcare compliance requirements limit cross-industry transferability.
Explicit 5–8 years plus mandatory Dynamics 365 and healthcare compliance increases screening strictness.
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Bridge business needs with technical solutions for Microsoft Dynamics 365 CRM in a fast-paced Agile environment.
Collaborate with onsite and offshore teams to gather, analyze, and document detailed business and functional requirements.
Drive PO demos, facilitate Agile ceremonies, support UAT, training, change management, and ensure healthcare compliance (HIPAA, HL7, FHIR).
5-8 years of experience as a Business Analyst.
Minimum 3-5 years hands-on experience with Microsoft Dynamics 365 Customer Engagement and related modules.
Proven experience working in Agile teams; proficiency with Azure DevOps, JIRA, Confluence, Visio, Power BI, MS Office.
Bachelor's degree in business, Information Systems, Healthcare Administration, or related field.
Experienced in implementing Dynamics 365 CRM within healthcare industry standards and workflows.
Capable of managing cross-functional teams and bridging onsite-offshore collaboration effectively.
Skilled in Agile methodologies and handling product backlogs, user stories, and acceptance criteria with strong stakeholder management.