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Tier-1 brand, metro Bengaluru location, and common facilities assistant-manager title increase applicant competition.
Facilities management skills transfer across industries but require FM experience, so medium sensitivity.
No explicit years or certifications, but client-facing FM experience and contract management likely required.
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Manage and coordinate all aspects of client visits including logistics, hospitality, meeting room bookings, AV equipment, refreshments, and security arrangements to ensure seamless and professional client experience.
Assist FM Manager and client services team in smooth daily operations and client coordination, including facilitating communication across multiple internal departments (Security, IT, Admin, Business teams).
Oversee team of 1 Executive for Soft Services and ensure adherence to service standards, policies, and continuous training improvement to meet or exceed service contracts and compliance deadlines.
Work Experience Required: Not explicitly mentioned in the JD.
Location requirement: On-site at Bengaluru, Karnataka.
Mandatory skills: Coordination with multiple stakeholders, client service management, facility and hospitality operations, and team management.
Scheduled working hours: 48 hours per week.
Experienced in managing end-to-end client visit logistics and soft services within a facility management or similar environment.
Capable of coordinating cross-functional teams and handling multiple operational tasks related to hospitality, security, IT, and administration under tight timelines.
Comfortable operating on-site in a client-facing role with responsibility for daily service delivery and direct team supervision.