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Niche mainframe specialization and seniority reduce applicant competition despite Bangalore metro location.
Specialized mainframe batch and console operations skills are industry-specific and not easily transferable.
Explicit 10+ years, mandatory z/OS, JES2, ZEKE/OPC, IPL, HMC, and 24x7 availability increase filtering strictness.
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Manage and monitor mainframe batch job execution, console operations, and workload scheduling using tools like ZEKE and IBM OPC/TWS to ensure SLA adherence.
Provide Level 3 support for job failures, system issues, and recovery including executing JCL overrides, batch recovery, and z/OS IPL activities.
Prioritize and oversee incident resolution in 24x7 production support environment, coordinate escalations, and recommend modernization or process improvements.
10+ years of experience in Mainframe Computer Operations and production support environments.
Strong hands-on experience with IBM z/OS, MVS, JES2, batch scheduling (ZEKE/OPC/TWS), JCL overrides, and console operations.
Ability to work in a 24x7 rotational support model and handle critical incidents independently.
Work Experience Required: 10+ years in relevant mainframe operations environment.
Experienced mainframe SME comfortable managing complex batch workflows and high-severity incidents under pressure.
Proficient in system commands, batch workload automation, and production support ticketing/escalation processes.
Demonstrates capability to engage with modernization efforts and own client relationships in large enterprise IT settings.