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Major multinational brand, metro Mumbai location, mid-level role, and generalist payroll scope increase applicant competition.
Core payroll skills are transferable across industries, though US/Canada compliance experience increases domain specificity.
Explicit four-year requirement plus mandatory US/Canada payroll and compliance expertise tightens shortlisting.
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Serve as primary contact for payroll inquiries via phone, chat, and e-Request, ensuring resolution and feedback throughout the process.
Perform transactional payroll activities supporting HR business processes and deliver employee services in compliance with regulatory requirements.
Contribute to continuous improvement initiatives including knowledge base enhancement and service operation oversight to optimize payroll query management.
Any Graduate degree with relevant HR and Finance background.
Minimum 4 years of experience in US/Canada Payroll activities.
Proficiency with Microsoft Office Suite, especially Excel.
Location requirement: Based in Navi Mumbai; no relocation support; must be flexible to work in shifts.
Experienced with US/Canada payroll compliance, laws, taxes, social security, and statutory reporting obligations.
Skilled in cross-functional stakeholder communication including HR, Finance, vendors, and employees across multiple countries/time zones.
Analytical and detail-oriented in reviewing payroll data, identifying errors, reconciling variances, and performing root-cause analysis.