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Tier-1 brand, mid-level generalist procurement ops role with common skillset and metro location.
Procure-to-pay and BPO governance skills are transferable, though bank compliance increases domain specificity.
Requires explicit years, procurement/P2P domain experience, and specific enterprise tool expertise.
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Lead governance and performance oversight of outsourced/BPO partners ensuring SLA, KPI adherence, accountability, and continuous improvement.
Own end-to-end Procure-to-Pay operations including requisition to purchase order management, delivery tracking, issue resolution, and contract compliance.
Drive process improvement, manage shared mailbox and ticketing operations, perform data analysis, and maintain SOPs to enhance operational efficiency.
4-6+ years of experience in Procurement Operations, Supply Chain, or Procure-to-Pay within large, complex organizations.
Proven experience managing outsourced/BPO operations with strong governance and performance tracking skills.
Hands-on experience with enterprise procurement systems like Ariba, GEP, SAP or equivalents.
Experience in managing shared mailbox and ticketing platforms such as ServiceNow or Microsoft Dynamics.
Experienced leader in Procure-to-Pay processes with strong operational governance skills and accountability for delivery quality and risk mitigation.
Skilled in cross-functional collaboration with sourcing, business units, and expense management to resolve complex commercial and invoice issues.
Analytical and detail-oriented, capable of driving process standardization and improvements via data insights and SOP management.