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Remote role, metro location, generalist senior client-facing title, and known agency brand increase applicant competition.
Skills transferable across agencies and SaaS but analytics and renewal-focused experience creates moderate domain specificity.
No explicit years but expects analytics certifications, SOW/sales-document expertise, and tool proficiency, so moderately strict filters apply.
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Own and manage a dedicated book of North American client accounts, ensuring seamless renewals and administrative excellence.
Conduct live product demos using Google Analytics and Amplitude, simplifying complex data for clients.
Serve as the key liaison between Canadian Managers and clients, translating project requirements into actionable tasks and maintaining strong partnerships.
Proficiency with Google Analytics and Amplitude, including ability to conduct live demos; certification preferred or readiness to certify immediately.
Familiarity with sales documents such as SOWs, MSAs, NDAs, and Change Orders.
Experience using Salesforce, Google Drive, Microsoft 365, Dynamics 365, and SharePoint.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing client accounts with strong ownership over renewals and client lifecycle.
Comfortable navigating and mastering multiple enterprise software tools and optimizing processes.
Skilled in bridging communication between cross-functional managers and clients, with a project management mindset.