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Popular, entry-level e-commerce ops role in Mumbai with broad skills attracts many applicants.
E-commerce fulfilment and logistics skills are moderately transferable across retail, logistics, and supply-chain roles.
No mandatory years or certifications; emphasis on soft skills and basic tools.
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Manage end-to-end e-commerce order processing and ensure accurate picking, packing, and dispatch at the warehouse.
Coordinate with logistics partners for timely last-mile delivery and handle shipment exceptions like delays and returns with ownership.
Monitor and maintain inventory accuracy across systems, support audits, and ensure packaging meets brand standards.
Work Experience Required: Freshers welcome; 1-2 years in e-commerce operations, logistics, or supply chain is a plus.
Proficiency with Shopify and basic tools like Google Workspace, Slack, and Notion.
Location: Must be based in Mumbai, able to work full-time in-office at Andheri West HQ.
Strong organizational skills and attention to detail.
Able to operate effectively in a fast-paced, dynamic, and somewhat unstructured environment with changing priorities.
Comfortable taking full ownership of order fulfillment processes and resolving operational issues independently.
Aligned with values around responsibility, continuous learning, and delivering quality service that reflects company brand and purpose.