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Mid-level generalist operations role in metro with broad skill requirements increases candidate competition.
Operational program skills transfer across e-commerce, logistics, and retail but favor operations-experienced candidates.
Explicit 3–6 years requirement plus domain-specific operations experience raises screening strictness.
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Manage and launch key operational projects across India, including dark store operations, last-mile delivery pilots, and central process rollouts with central P&L ownership.
Own and optimize central workflows and SOPs for dark store and last-mile operations, focusing on efficiency, cost-per-order reduction, and SLA adherence at scale.
Analyze operational data to drive decision-making, build leadership MIS dashboards, and provide on-ground support for store launches, fleet operations, and audits nationwide.
Bachelor's degree in Business, Operations, or Supply Chain; MBA highly preferred.
3-6 years of experience in Central Operations, program management, or supply chain.
Strong analytical skills including proficiency in Excel/Sheets and BI dashboards, with hands-on experience in delivery metrics and SLA adherence.
Willingness to travel across India and thrive in a fast-paced startup environment.
Experience managing large-scale operational programs in startup or high-growth quick commerce/ecommerce logistics environments.
Proven ability to independently lead cross-functional projects impacting P&L and operational KPIs at scale.
Comfortable operating in ambiguous, high-pressure settings with a hands-on, execution-oriented mindset.