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Tier-1 brand and metro location increase competition, balanced by niche ITAM/ServiceNow specialization.
Role needs ITAM/ServiceNow and audit experience, limiting cross-industry transferability.
Specific ITAM, ServiceNow, audit and Excel expertise raises filter strictness despite unclear years requirement.
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Manage IT hardware asset portfolio focusing on risk, cost control, governance, compliance, and performance objectives.
Oversee IT Asset Lifecycle and Invoice Management processes with responsibility for compliance and performance against KPIs, SLAs, and contract requirements.
Coordinate across teams and geographies including handling IT audits and vendor interactions while maintaining company policies and processes.
4+ years of experience in IT Asset Lifecycle Invoice Management processes.
Strong knowledge of Hardware Asset Management (HAM) and Expense Management.
Experience with IT audits (ISO 20000, ISO 27000) and compliance management related to IT Asset and Invoice Management.
Proficiency in Service Now and expert-level MS Excel skills for handling large data datasets.
Experienced in managing complex IT hardware asset portfolios including contract lifecycle management (warranty, maintenance, leasing).
Capable of working across shifts and coordinating with global teams, demonstrating effective vendor and stakeholder relationship management.
Detail-oriented with strong ability to interpret KPIs, SLAs, and performance metrics and deliver high-quality work with minimal supervision.