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Tier-1 brand, metro location, and early-mid engineer title increase candidate competition.
Networking and Wi-Fi domain expertise is moderately transferable across industries but remains technically specific.
Explicit 2-4 years requirement plus L2/L3 and Wi-Fi expertise and degree requirement increases strictness.
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Design, develop, troubleshoot, and debug networking systems, software, and solutions for HPE products and services.
Triage and resolve customer support escalations, meeting quality and timeliness expectations while analyzing logs and reproducing customer issues.
Build and maintain Layer 2/3 network testbeds, collaborate with developers to drive solutions, and provide mentorship to less-experienced staff.
Bachelor's or Master's degree in Computer Science or Computer Engineering with a focus on networking preferred.
Typically 2-4 years of relevant experience in networking.
Strong knowledge of Layer 2 and Layer 3 networking protocols and 802.11 Wi-Fi standards.
Hybrid work model requiring average 2 days per week onsite at HPE office.
Experienced in customer support escalation handling with proven ability to reproduce and analyze complex network issues.
Capable of independently managing testbeds and collaborating cross-functionally with developers and project teams.
Comfortable providing technical guidance and mentoring within an engineering environment focused on networking and innovation.