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Metro role and common senior product title, but CIAM specialization reduces applicant pool.
Strong identity, security, and regulated-industry experience required, limiting cross-industry transferability.
Explicit 9+ years plus deep CIAM, security, and platform integration experience required.
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Own and drive the Customer Identity & Access Management (CIAM) product roadmap, covering authentication, authorization, and user lifecycle for policyholders, partners, and workforce.
Lead technical direction and integration of modern identity protocols (OAuth 2.0, OpenID Connect, SAML, SCIM) across Zinnia’s platform, including build-vs-buy decisions for identity providers.
Collaborate closely with Security, Risk, Compliance, and Product teams to balance security, regulatory compliance, and user experience while tracking key metrics like MFA adoption and account-takeover reduction.
9+ years of techno-functional Product Management experience.
Bachelor’s or Master’s degree in technology or related field.
Deep, hands-on knowledge of identity standards and protocols (OAuth 2.0, OpenID Connect, SAML, SCIM) and experience with CIAM/IAM platforms (e.g., Okta, Auth0, Ping, ForgeRock, Microsoft Entra/Azure AD B2C).
Strong understanding of authentication/authorization models, security/privacy compliance in regulated industries, API integration, and Agile methodologies.
Experienced in managing identity and access control products in a regulated environment with complex security and compliance demands.
Capable of leading cross-functional teams and influencing engineering, security, and product stakeholders globally.
Comfortable handling complex, ambiguous problems with measurable impact on security, usability, and regulatory adherence in financial services or insurance domain.