





Mid-level QA in Bangalore with common title but niche Salesforce/e-commerce skills yields moderate competition.
Requires Salesforce Service Cloud, e‑commerce and API testing experience, limiting cross-industry transferability.
Explicit 5–8 years, mandatory Salesforce and API automation skills, and tool requirements create strict screening filters.
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Lead and design test strategies covering manual and automated test cases for e-commerce order flows and customer service workflows.
Ensure delivery of key test methodologies spanning functional, performance, security, and batch testing with automation and manual approaches.
Coordinate cross-team efforts, mentor junior members, and influence decisions to improve test frameworks, quality standards, and defect resolution.
5–8 years of QA experience with at least 2 years testing Salesforce Service Cloud and/or Salesforce Order Management.
Strong expertise in REST API testing with hands-on Postman experience including automation and scripting.
Experience with Azure API Management (APIM) and AWS CloudWatch for log analysis and system validation.
Bachelor's degree in computer science, Information Systems, or related field, or equivalent experience.
Experienced in testing complex multi-system integrations within end-to-end e-commerce and customer service domains.
Skilled in both manual testing and API automation concepts with proficiency in Postman and familiarity with UI automation frameworks like Cypress or Selenium.
Capable of working independently across distributed teams, supporting US-based stakeholders, and effectively collaborating across engineering, product, and business units.