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Niche senior O2C/BPO role reduces applicant density despite metro location.
Role requires deep O2C/BPO outsourcing expertise, limiting transferability outside accounts receivable and finance functions.
Mandated deep O2C expertise and RFP/outsourcing solutioning creates strict domain-focused shortlisting.
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Lead design and development of end-to-end Order to Cash (O2C) operating models and outsourcing solutions for accounts receivable processes including order management, billing, cash application, collections, disputes, reconciliation, and reporting.
Manage preparation and submission of high-quality RFI/RFP responses and commercial proposals by coordinating inputs across multiple teams to align solutions with client requirements and delivery capabilities.
Support pricing, effort estimation, and transition planning for O2C outsourcing deals ensuring alignment with SLAs, governance models, and KPI frameworks.
Bachelor's Degree is mandatory.
Deep expertise in the Order to Cash (O2C) value chain including order management, billing, cash application, collections, disputes, AR reconciliation, and reporting.
Experience managing RFI/RFP responses and designing outsourcing solutions in a BPO or similar environment.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced professional with end-to-end AR operations and outsourcing solution design expertise, particularly in O2C processes.
Proven ability to manage complex stakeholder coordination across finance, delivery, transition, legal, and pricing teams for deal management and proposal development.
Skilled in translating client requirements into scalable operational models with strong focus on governance, KPIs, automation opportunities, and transition planning.