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Tier-1 brand and metro location increase competition, but niche design-ops focus limits applicant pool.
Design operations skills transfer across industries, but UX domain knowledge and tooling create moderate industry bias.
Explicit 7+ years, portfolio requirement, tooling expertise and stakeholder leadership make filters stringent.
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Design and implement scalable systems and reporting frameworks to track UX work and align it with enterprise goals.
Lead operational improvements and tools integration (e.g., Jira, Smartsheet) to optimize UX portfolio management and workflows across teams.
Act as a key connector among UX, Product, and Technology teams to ensure clarity, prioritization, and visibility of UX efforts and impact.
7+ years experience in digital software product work, with in-house or agency product design teams.
Proven expertise in program and portfolio management using tools like Jira and Smartsheet.
Experience in UX design processes and design operations, including managing multiple high-profile workstreams concurrently.
Work Experience Required: 7+ years
Experienced in leading cross-functional initiatives and influencing across large organizations without direct authority.
Skilled at operational storytelling through data, creating dashboards and reporting cadences to demonstrate UX impact.
Strong at building and refining frameworks and processes that scale UX operations, reducing duplication and maximizing engagement.