





Tier-1 employer, metro location, mid-level generalist role, and broad skill set increase competition.
Core process excellence and program skills are transferable, but financial-services experience favors industry fit.
Explicit 6+ years, mandatory Agile/JIRA and governance experience, plus domain certifications, make filters stringent.
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Build and maintain a centralized, persona-driven engagement model linking technology, tools, processes, and change journeys across sub-LOBs with a 12-24 month roadmap.
Source, intake, prioritize, and scale efficiency and AI transformation use cases ensuring alignment with sub-LOB leadership and Controls stakeholders.
Standardize execution using Agile practices and Lean (DMAIC) methodologies to deliver measurable, sustainable process improvements and maintain authoritative JIRA dashboards for leadership visibility.
6+ years of experience in process excellence, transformation, program/project management, or operational strategy; financial services experience beneficial.
Demonstrated ability to lead cross-functional workstreams with senior stakeholder alignment including engagement with N-1 leadership.
Hands-on experience with Agile delivery practices and using JIRA for tracking, reporting, and dashboarding.
Not explicitly mentioned in the JD: specific educational degree requirements and notice period.
Experienced in managing end-to-end intake-to-delivery lifecycle with governance cadences, dependency and risk management in a complex enterprise environment.
Strong operational strategy and transformation background with ability to coordinate multiple stakeholders and deliver measurable systemic improvements.
Familiarity or certification in Lean Six Sigma (Green/Black Belt) or demonstrated DMAIC delivery experience; technical skills in Python, Pyspark, Alteryx, Tableau, and exposure to intelligent automation and analytics enablement considered a plus.