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Tier-1 employer, metro location, and mid-level generalist transformation role attracts many qualified applicants.
Process excellence skills are transferable across industries, though financial-services experience is preferred, raising sensitivity slightly.
Mandatory 6+ years and domain-specific program management in regulated financial services increases screening rigor.
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Build and maintain a centralized, persona-driven engagement model linking teams, technology, and change journeys across sub-LOBs.
Manage intake, prioritization, and execution of efficiency and AI transformation use cases, delivering measurable improvements using Lean (DMAIC), Agile practices, and disciplined governance.
Coordinate with senior sub-LOB leadership and Controls stakeholders to align priorities, execute standardized processes, and maintain a single source of truth with visibility through JIRA dashboards.
6+ years of experience in process excellence, transformation, program/project management, or operational strategy; financial services experience beneficial.
Proven ability to lead cross-functional workstreams with senior stakeholder (N-1) engagement and decision-making.
Hands-on experience with Agile delivery practices and proficient use of JIRA for tracking, reporting, and dashboards.
Not explicitly mentioned in the JD: mandatory degree, notice period, or onsite location requirements.
Experienced in driving end-to-end transformation programs with documented stakeholder buy-in and measurable outcomes using Lean DMAIC methodology.
Skilled in building sustainable, adopted resources and standardized operating models for scalable process improvements across multiple business lines.
Comfortable working closely with senior leadership and controls functions to integrate governance, risk management, and operational strategy into transformation initiatives.