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Strong employer brand and metro Bangalore increase candidate competition.
Moderately transferable HR operations skills, but leadership experience and specific HRIS knowledge increase domain sensitivity.
Explicit 12–16 years requirement, people management and HR systems experience raise strictness.
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Lead and oversee end-to-end HR Operations service delivery ensuring operational efficiency, SLA adherence, and customer satisfaction.
Drive process improvement, innovation (including AI-enabled methods), and operational excellence within the HR Operations team.
Manage and develop a team of HR Coordinators and Assistants, ensuring strong performance and capability building.
12-16 years of experience in HR Operations with people management responsibility.
Working knowledge of HR information systems; experience with Workday, SNOW, EIC, or SAP HR applications is desirable.
Strong proficiency in English and proven problem-solving skills.
Primary location: Bangalore Karle Town SEZ.
Experienced HR Operations leader capable of managing a multi-functional team and multiple stakeholder relationships.
Comfortable driving innovation and continuous improvement in HR processes, including adopting AI technologies.
Good at navigating operational complexity and improving service delivery in a matrixed, global environment.