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Metro mid-level role with generic title but niche ServiceNow specialization reduces candidate density.
ServiceNow platform expertise and required certifications make this role highly domain-specific and less industry-transferable.
Explicit 6–10 years, mandatory ServiceNow CSA certification and platform-specific skills create strict shortlisting filters.
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Develop, configure, test, and deploy ServiceNow applications, workflows, and integrations with a focus on sprint delivery and platform architecture compliance.
Own code quality, sprint backlog execution, and participate actively in agile ceremonies within the development squad.
Provide development support aligned with North America business hours, and maintain technical documentation and platform knowledge continuity.
6 to 10 years of experience developing on ServiceNow platform with hands-on expertise in Flow Designer, Scripted REST APIs, Service Portal, and Integration Hub.
Bachelor’s degree in Computer Science, IT, or related field, or equivalent hands-on experience.
ServiceNow Certified System Administrator (CSA) certification mandatory; Certified Application Developer (CAD) certification preferred.
Strong skills in JavaScript, HTML, CSS, Glide API, ServiceNow client and server-side scripting, and experience working in agile and CI/CD environments.
Experienced in agile software development squads with sprint-based deliverables and CI/CD practices.
Capable of maintaining high-quality code while managing backlog refinement and estimating technical effort.
Comfortable working overlapping hours with North American business timings and collaborating in a distributed multi-location team.