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Popular mid-level product role but Salesforce specialization and nonprofit brand moderate applicant competition.
Salesforce product ownership is transferable, but regulated life-sciences preference increases domain specificity.
Explicit 7+ years Salesforce product ownership and CRM expertise make filters relatively strict.
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Own and define the strategic vision and roadmap for the Salesforce platform aligned with enterprise goals and the USP360 program.
Lead cross-functional Agile teams to translate business requirements into prioritized product backlog and manage platform governance to ensure scalable and compliant solutions.
Partner with global stakeholders and user groups to drive platform adoption, measure KPIs, and report business impact regularly.
Bachelor’s degree in engineering, Information Systems, or related field.
7+ years experience in CRM product ownership or program management specifically with Salesforce.
Proven ability to work US EST hours and manage complex projects involving cross-functional teams.
Expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud; proficiency in Agile methodologies and tools like Jira.
Experienced in managing Salesforce platforms within complex, regulated enterprise environments, preferably life sciences.
Demonstrates strategic ownership by leading product vision, backlog prioritization, and cross-regional stakeholder collaboration.
Skilled in data-driven decision making with a strong emphasis on analytics, user adoption, and platform governance.